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Distance Learning |
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FREQUENTLY ASKED QUESTIONS Q. What Internet browser will I need in order to take Web classes? A. You should have operating on your computer a reliable version of Firefox, Netscape 4.0 or higher or Internet Explorer 6.0 or higher. Other browsers may not work efficiently. Please note that AOL is not a stand alone browser. If you have AOL, you will need to download Firefox, Netscape or Explorer. Q. Will I need an e-mail account of my own? A. Yes. You must have a reliable e-mail account that allows you to send e-mail with attachments in Microsoft Word. Generally, it is best to use your KCTCS email account. Q. How do I register for a Web class? A. You may either register at ECTC, any KCTCS college or seek information about courses or programs at the Kentucky Virtual Campus. Q. How do I register for KET Telecourses? A. You may register for KET Telecourses just as you would an on campus class, either on campus or at off-campus locations, during publicized registration periods. Q. How do I register for an ITV class? A. You may register for an ITV class just as you would any other class, either on campus or at off-campus locations, during publicized registration periods. Q. Once enrolled, how do I drop a Web course? A. You are responsible for dropping a class. Drops must follow the established campus procedures and timeframes. You may request a drop slip from your instructor via e-mail or from the Distance Education counselor. You must complete the drop process at your Home College to be officially removed from the course. Q. I am interested in taking ECTC classes over the internet. I am having a hard time understanding how to register over the internet for the classes. A. You may register for an online class on campus or through self-service during the regular registration process, just like any other class. You may request course or program information on-line at the Kentucky Virtual Campus during publicized registration periods. You may no longer register for courses through KYVC. Q. What is the Kentucky Virtual Campus (KYVC) and what role does it play in registration? A. The KYVC is a virtual site where all KCTCS online classes are listed in a course catalog. Some of the state universities and private colleges and universities may also list online classes in the KYVC course catalog. You may search for available KCTCS courses from the catalog and request information about the classes from your Home College prior to seeking registration in the class. Q. Can I register for a class at KYVC? A. No. KYVC is not a registration portal. KYVC is a catalog of available online courses. You may request information about a course, any prerequisites, transferability, or other relevant information from the Home College links provided. Q. What programs or degrees are offered through Online classes? A. Go to http://www.kyvc.org/learning/allprograms.asp for a complete listing of degrees offered through KCTCS and other colleges and universities. Q. Where can I get a list of Online classes? A. Go to http://www.kyvc.org/learning/allclasses.asp or http//:www.kctcs.edu/distancelearning/Courses.htm Q. Will Online classes from other KCTCS colleges fulfill requirements for my degree program at ECTC? A. Yes, Online classes from other KCTCS colleges will fulfill requirement for your degree program at ECTC. Q. What if I can't get the required classes from my Home College to fulfill my residency requirements? A. As long as you take your Online classes from any of the KCTCS colleges, your residency requirements are met. Q. What do I do if I want to enroll in classes from colleges or universities other than KCTCS? A. You must contact the particular college or university in which you are interested and complete their admissions and registration process. Before enrolling in another college or university, please consult your advisor and check the course description to ensure the class will fulfill your degree requirements. Q. My instructor's syllabus states that I will have proctored exams. What is a proctored exam? What should I do? A. Proctored exams are exams for online classes that are administered in a secure, observed setting. The usual reasons instructors require proctored exams is to ensure the student enrolled in the class actually takes the exam and to ensure the student does not use books, notes, web sites, search engines, or other assistance while taking the exam. The student is responsible for scheduling a proctored exam. Sites for approved proctors are here: http://www.kctcs.edu/distancelearning/testingcenters.htm. When scheduling a proctored exam, please have your course name and instructor name available, and know what date and time you can take the exam. Once you have scheduled the proctored exam, you will need to email your instructor with the contact information of the proctor. Your instructor will email the proctor the proper password, which will open the test for you. On the day of the exam, be prepared to show your picture ID and to be able to log onto a computer with your KCTCS email user name and password. Please schedule your proctored exam at least two weeks in advance and call promptly if you will be unable to keep your appointment or if you have withdrawn from the course. Q. If I enroll in an online course, can I buy my books for the course at the ECTC Bookstore? A. If the course is offered by ECTC, the ECTC Bookstore will have your book. If it is offered by another KCTCS college or another university, the ECTC Bookstore will likely NOT have the correct book for your course. You can order your book online at http://www.kctcs.edu/distancelearning/bookstore.htm. You will be able to use your financial aid award at this online bookstore. Shipping charges will be added. You may also search for your books online at sources like Amazon.com, Alibris.com, half.com, ebay.com and the like. Q. What if the required book is not listed at the online bookstore? A. Contact your instructor or the Distance Education Advisor. Q. I've registered for an online class. How do I find it? A. Go to http://www.elearning.kctcs.edu and log in using your KCTCS email user name and password. From your personal entry page, select the course you wish to enter from your list of courses in which you are enrolled. Q. How can I register online, check my grades, and see my schedule? A. Go to https://kctcs.mycmsc.com/. Use your login and password to enter this area. To register, you must first talk with an advisor. Q. My test or assignment won't open or says unavailable. A. Some tests and assignments are set by the instructor to open and close on preset dates. It could be the preset date has not yet arrived or has passed. Q. What will I need in order to take an online class? A. Minimum requirements you will need:
Your course may require a special plug-in (free) such as access to Streaming Media (video/audio clips). CLICK HERE to go to KYVU's website for common Software Plug-ins .
Q. What do I do if I have a technical problem while in my BlackBoard class? A. First, call the KCTCS Help Desk toll free at 1-866-590-9238 to report the problem. The Help Desk has trained technicians who can assist with most problems. You should also message or email the instructor to alert them to the problem, especially if you had a problem while taking an exam or quiz. Q. Are online classes easier than on campus classes? A. No. Generally, online classes require the same work and require you to meet the same course competencies as on campus classes. In addition, online classes require the student to be more organized, self-disciplined, and self-paced than an on campus class. Some students report the lack of a physical presence with the instructor and other students makes it more difficult to stay on task and to understand the course work fully. The convenience of an online class may be offset by the lack of class interaction for some students. This self assessment may help you decide if an online class is right for you: Are Distance Learning Courses Right for Me? (courtesy of the Center for Independent Learning). Q. I'm registered for an online course and I've logged into BlackBoard. Now what do I do? A. This orientation from the KCTCS Distance Learning Office may help you figure out how to navigate your course: Online Student Orientation. If you still have questions, ask your instructor, either by message or email or in the discussion forum. Oftentimes, if you ask a question in the discussion forum, experienced online students will be glad to assist you.
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1. HOME 2. BLACKBOARD 7. STUDENT GUIDE TO ONLINE LEARNING SUCCESS 8. FAQ'S ABOUT ONLINE LEARNING 9. KCTCS TUTORIAL FOR ONLINE STUDENTS 10. ASSESS YOUR LEARNING STYLE 11. ARE DISTANCE LEARNING COURSES FOR ME? 13. ECTC HOME PAGE 14. KET 15. KYVC 16. KCTCS HOME PAGE EMAIL THE ECTC DISTANCE LEARNING OFFICE EMAIL THE ECTC DISTANCE LEARNING ADVISOR
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Copyright 2008 Elizabethtown Community and
Technical College |
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